Retail Selling Made Easy
Explains how to greet customers properly, stay in control of the selling
situation and most importantly, make sales and make customers for life.
Retail Success!
How to build sales, keeping inventory fresh, bring the customer
back, make the most of websites,and enhance advertising.
Specialty Shop Retailing
Step-by-step guide for beginning entrepreneurs and new ideas for established small retailers.
Your Retail Store
Arranged as an encyclopedia, this book is a wonderful ready reference Owner's Manual,
dealing with every imaginable problem in the storeowner's experience.
Now What
Tales from a San Francisco bookseller, including warnings and advice.