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Notifying Affected Businesses of Identity Theft


   

Information compromises can have an impact on businesses other than yours, such as banks or credit issuers. If account access information - say, credit card or bank account numbers - has been stolen from you, but you do not maintain the accounts, notify the institution that does so that it can monitor the accounts for fraudulent activity. If you collect or store personal information on behalf of other businesses, notify them of any information compromise, as well.

If names and Social Security numbers have been stolen, you can contact the major credit bureaus for additional information or advice. If the compromise may involve a large group of people, advise the credit bureaus if you are recommending that people request fraud alerts for their files. Your notice to the credit bureaus can facilitate customer assistance.

Equifax
P.O. Box 740250
Atlanta, GA 30374
Phone: 800-525-6285

Experian
P.O. Box 1017
Allen, TX 75013
Phone: 888-397-3742

Trans Union
P.O. Box 6790
Fullerton, CA 92634
Phone: 800-680-7289

If the information compromise resulted from the improper posting of personal information on your Web site, immediately remove the information from your site. Be aware that Internet search engines store, or "cache," information for a period of time. You can contact the search engines to ensure that they do not archive personal information that was posted in error.

 

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